Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Because our products are made to order through our fulfillment partner, orders typically arrive within 7–10 business days after fulfillment.

Do you ship internationally?

Currently, we only ship within the United States, but we hope to expand internationally in the future.

How do I track my order?

Once your order ships, you will receive tracking information by email. You can also click "Track Order" on our website and enter your order number and email address to view the latest tracking information for your shipment.

Do you offer free shipping?

Yes. We currently offer free shipping on all orders within the United States.

Products & Quality

How are the shirts made?

Each item is printed on demand after an order is placed. This helps reduce waste and allows us to focus on meaningful designs rather than mass production.

Are the shirts as blurry as the mockups?

No. Our mockups are AI-generated, which can occasionally make certain parts of a design appear slightly blurry or less sharp on screen. However, the actual printed products are produced using high-quality printing methods and are designed to be clear and readable.

If you receive your order and are not satisfied with the print quality or feel the design appears too blurry in person, please contact us. We will gladly review the issue and work with you toward an appropriate resolution.

Returns & Refunds

Can I return or exchange an item?

Because every item is made to order specifically for you, we do not accept returns or exchanges.

However, if your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos and your order number. If the issue is confirmed, we may offer a refund at no additional cost.

What if my order arrives damaged?

Please contact us within 14 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

If the issue is confirmed, we may offer a refund at no additional cost.

Mission

What is Waymark Co?

Waymark Co is a faith-based brand created to point people to Christ through meaningful messages and designs.

Sizing

How do your shirts fit?

Most shirts fit true to size. If you prefer an oversized fit, consider sizing up.

We also provide a size chart on our product pages to help you choose the best fit before ordering.

Donations

Do you donate profits?

Waymark Co donates 10% of profits to charitable organizations that align with our mission of pointing people to Christ.

Organizations may include Samaritan's Purse, Voice of the Martyrs, Compassion International, and other ministries that share our commitment to serving others and advancing the Gospel.

Charities supported may change over time based on need, opportunity, and impact.

Contact

How can I contact Waymark Co?

If you have questions about an order, product, or anything else, please visit our Contact page and send us a message. We will do our best to respond as quickly as possible.